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Viettel SIM Registration Passport: New Rules for Buying SIM in Vietnam
Viettel SIM registration passport is now an essential process for all travelers and foreigners buying SIM cards in Vietnam. According to the latest regulations, Viettel – and all major mobile carriers in Vietnam – require both your original passport and a real-time photo (portrait) of the customer for every SIM card activation. This strict rule applies whether you buy a physical SIM or eSIM. Understanding this new process will help you avoid trouble at the airport or in the city, and get your mobile service up and running smoothly.
Why Do You Need a Passport and Portrait Photo to Buy a Viettel SIM?
Vietnam’s Ministry of Information and Communications has implemented new regulations to tighten SIM card registration, aiming to combat fraud, spam, and the illegal trading of pre-registered SIMs. As of 2024, every foreign customer must present their passport (not a photocopy) and allow staff to take a portrait photo during the SIM registration. This process is known as KYC (Know Your Customer), which ensures all SIM cards are linked to verified real people.
This rule is strictly applied nationwide, covering all physical SIM cards and eSIM for tourists, expats, and anyone who is not a Vietnamese citizen. Your data is stored securely according to Vietnamese law and is required for all new activations and even SIM replacements.
Where Can You Buy and Register Viettel SIM Cards in Vietnam?
Travelers have several safe, legal options to buy and activate Viettel SIM cards with passport and photo verification:
- 1. Airport Counters: Viettel SIM counters are available at most major airports like Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City), and Da Nang. The process is quick – just show your passport, get your photo taken, and your SIM or eSIM will be activated within minutes.
- 2. Official Viettel Stores: You can visit any Viettel Store nationwide to buy a SIM. Staff will assist with passport and portrait photo verification. These stores provide the most reliable support for SIM activation, lost SIM recovery, or number management.
- 3. GovnSIM.com Online Order: For the most convenient option, you can pre-order your SIM or eSIM from GovnSIM.com. Our team will guide you to submit your passport photo and a selfie for instant KYC verification online. The SIM will be ready for pickup at the airport or delivered to your hotel. For any questions, just inbox us here.
Step-by-Step: Viettel SIM Registration Process for Foreigners
- Present your original passport (not a copy).
- Staff will take a real-time portrait photo of you (selfie) at the counter, or you submit your selfie online for eSIM orders.
- Fill in basic registration info (name, passport number, entry date, etc.).
- Your SIM/eSIM will be registered under your name and activated on the spot.
- Done! You can now use data, make calls, receive SMS (including OTP for Grab, Zalo, and banking apps).
Important: Without a valid passport and a recent portrait photo, you cannot legally register or activate a Viettel SIM in Vietnam. This applies to all tourist SIMs and eSIMs, both at airports and local stores.
FAQ: Viettel SIM Registration Passport Requirement
- Can I use other documents instead of a passport?
Only Vietnamese ID cards are accepted for locals. Foreigners must use their original passport. No exceptions. - Can I register for friends or family?
No, each SIM must be registered to the user’s actual passport and real-time photo. Group registration is not allowed. - Is this policy only for Viettel?
No, all major carriers in Vietnam (Viettel, Vinaphone, Mobifone) follow the same rule for foreigners. - Do I need to repeat the process for eSIM?
Yes, both SIM and eSIM require passport and selfie verification.
Comparison Table: SIM Registration Methods for Travelers
| Where to Buy | ID Needed | Portrait Photo | Instant Activation | eSIM Option |
|---|---|---|---|---|
| Airport Counter | Passport (original) | Yes (taken at counter) | Yes | Yes |
| Viettel Store | Passport (original) | Yes (taken in store) | Yes | Yes |
| GovnSIM.com | Passport (photo upload) | Yes (selfie upload) | Yes (pre-activated) | Yes |
Tips for a Smooth SIM Registration in Vietnam
- Have your passport ready and in good condition.
- For online orders, prepare a clear selfie against a plain background.
- Buy from official channels (airport, Viettel Store, GovnSIM.com) to ensure your SIM is fully registered and legal.
- Avoid “pre-activated” SIMs sold on the street—these can be blocked at any time.
- If your SIM is blocked, visit a Viettel Store with your passport to re-verify your identity.
Need Help? Contact Us!
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LINE ID: anyaxiaoying
Or inbox us here for instant support in English, Chinese, or Vietnamese.
Internal link: Viettel eSIM for Vietnam (best plans for travelers)
Infographic: Viettel SIM Registration for Foreigners
